E-mail:info@gowellartcrafts.com | Tel/WhatsApp:+8613751419424
Hi,Welcome to Gowell!

China Professional Badge Reel Manufacturer
With more than 15 years experience.
China Retractable Badge Reels on sales

Retractable Badge Reels
China ID Badge Holders on sales

ID Badge Holders
China Standard & Custom Lanyards on sales

Standard & Custom Lanyards
China Name Badge Accessories on sales

Name Badge Accessories
China Keychains on sales

Keychains

Dongguan Gowell Arts & Crafts Co., Limited is one of leading manufacturer & supplier provides high quality Badge Reels,Badge Holders,Lanyards,Business Card Holders,Keychains,ID accessories and various Promotional Gifts with more than 15 years experience.

We offer product design, development, mold processing, injection molding, assembly, laser engraving, oil spray, screen printing and all processes independently completed the integration of services.All our products are inspected strictly before leaving factory, we have QC inspect the goods according to procedure.

On Time Delivery

We have built our reputation by offering customers the best products and the cheapest prices for over five years.  Every purchase you make is 100% guaranteed. When you order from us, we guarantee all items before shipment are brand new and have been checked carefully. 

Base on our years manufacturing experience and professional team, you can order from Gowell with the confidence that you have received top value from free samples & virtual, to guaranteed on-time delivery.

Product Quality

We offer our customers a huge selection of products at affordable prices all over the world. Our quality control has strict standards to ensure products are selected carefully.  We stand behind all our products and are confident that they will perform as designed. With our professional manufacture bases, we can reduce the direct costs and provide quality products with impossible low prices. Points can be earned by subscribing to our newsletters, placing orders, writing reviews and so much more.

We guarantee that products you order from us will be free of defects. In the rare instances that one of our products arrives and is defective, and you notify us within 7 working days, we will credit or replace any problem merchandise.

Satisfaction

Your Satisfaction is Our Eternal Pursuit
GoWell is dedicated in offering better than good customers service. In fact, our customer service is here to help. Going above and beyond in replying to any inquiry related to product requirements, package descriptions, tracking numbers, warranties, and our return policy. We'd also love to hear from you on how we can help you to improve our services and store.

FACTORY & VIDEO

Dongguan Gowell Arts & Crafts Co., Limited is one of professional manufacturer & supplier provides high quality Badge Reels,Badge Holders,Lanyards with more than 15 years experience. We also supply Business Card Holders ,ID accessories,Keychains and various Promotional Gifts .With the strong R&D ability which enable us to provide OEM and ODM service to meet customer's request more efficiently. Our products are ROHS,CE,SGS,BSCI...certificated meeting international standard requests
WELCOME TO VISIT US!

Factory Tour

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NEWS CENTER
Learn More>>
Contact Us
Tel / WhatsApp:+86 13751419424
info@gowellartcrafts.com
Guangdong, China
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FAQs Learn More>>
Verview of the Ordering Process
Once you place your order, you’ll immediately receive an e-mail confirmation with your order number. If you have artwork you’d like us to use or work from to create new art, simply reply to this e-mail and attach your art. Shortly thereafter (during business hours) you’ll receive an email from the Customer Care representative who will be taking personal care of your order. This promotional products expert will fully review your order, make suggestions, confirm dates and review your artwork.

Once you’ve approved the art you’ll see an order confirmation with all of the dates and charges. Keep in mind the charges will not change (including shipping!) from what was shown in the order confirmation you received at the start of the process unless something has changed (quantity, additional imprint colors or quicker shipping) – and then only if you’ve approved them in advance.

Remember, nothing goes into production without your approval!
Artwork
2.1.What kind of artwork can I send? And, what if I don’t have artwork?
Don’t worry. Send us what you have. Our professional art team (the largest in the industry!) will work with what you have to create exactly what you need – FREE. Don’t have art? Just tell your Customer Care Rep what you’re thinking of, and we’ll create it for you – FREE. Nearly every other promotional products company we know of charges for these services in some way – not us – it’s a tremendous value!

2.2.Do you keep my art on file?
Yes! We keep your artwork on file to make reordering and using your art on other products simple and easy!

2.3.Where do I send my artwork?
Simply reply and attach it to your order confirmation e-mail and we’ll take it from there. You can also send it to webart@4imprint.com or e-mail directly to your Customer Care Representative.

2.4.Can I specify a PMS color for my imprint?
Yes! Keep in mind however, that in some cases there is an additional charge for this service in order to get the specialized ink if an exact match is required. There are also a few products where, due to the limitations of the imprinting process, exact PMS matching isn’t possible. Your Customer Care Representative will help you with this. If you don’t require an exact match, but would like us to be ‘as close as possible’ – we’re happy to help. Just let us know which colors we should be working towards in the ‘additional comments’ section in the order process, or just let your representative know (you’ll get an e-mail from them shortly after you place your order!).
Shipping & Delivery
3.1How fast will I get my order?
Production times are listed for every item on the site. This is the number of business days it takes to print your item with a single color imprint after you’ve approved your artwork. The number of days for delivery depends on the shipping method you choose. As part of the online order process we show you the shipping charges for ground, 2-day and next day shipment. If you need an item faster than the production time shown or if you have any questions contact us – we love a challenge and would be happy to help!

3.2.Can I split my order and ship to multiple locations?
Sure! Just let your Customer Care Representative know (you’ll get an e-mail from them shortly after you place your order!) and they’ll be happy to assist.

3.3.Can I ship internationally?
In many cases yes. It’s best to work with our Customer Care team on this as each case is a bit different. Please contact us!

3.4.Can I ship on my own shipping account?
Yes. Just let your Customer Care Representative know (you’ll get an e-mail from them shortly after you place your order!) and they’ll be happy to help.
Payment
4.1.What type of payments do you accept?
We accept checks and all major credit cards. You can also request open account. If you choose this option, we will automatically check with D&B to see if an account can be open. If you’re not listed with D&B or the listing is incomplete we will send a credit application. Please allow extra time for this credit checking process. Your order can’t go into production until your account has been opened. Our terms are net 30 days. We also offer open account for most government and educational institutions. International customers please call for available payment options.

4.2.When do you charge my credit card? Do you require pre-payment?
We ‘authorize’ your card once your order is ready to go into production, but we do not collect the funds until your order ships.

4.3.Privacy
4imprint recognizes your concern about privacy and security on the internet. We want you to be able to place your order with us free of any worry. You can view our full privacy policy here.
General Ordering Information
5.1.What if I receive more or less than I ordered?
Typically in our industry you are charged for any ‘overruns’ – we don’t! We charge you only for what you ordered. In the unlikely event we ship fewer than ordered, you’ll be charged only for what you received.

5.2.Can I cancel or change my order?
You can cancel at any time prior to the order going into production. Once items have been imprinted with your logo, we can no longer accept a cancellation. If you need to change your order for any reason, please contact your Customer Care Representative (you’ll get an e-mail from them shortly after you place your order!) and they’ll be happy to assist you.

5.3.What are set up charges?
Some of the items we offer have ‘set-up’ charges (screen charges, die charges, etc.). It is important to note these are NOT art charges. These are charges to create the screen, die or other necessary items to imprint your specific logo. Keep in mind that if you ever place an exact reorder for the same item you do not have to pay the set up charge again!

5.4.If I reorder an item will I pay set-up charges again?
No! If you place an exact reorder (same art and item) you aren’t charged a set-up charge again. Also, once we’ve done your logo in a digitized format for embroidery, we don’t charge you a new tape or digitizing charge to embroider any other item!

5.5.Will I see a proof before my order goes into production?
Yes! Unless it is an exact reorder, you always see an ‘e-proof’ of your item which must be approved by you before we proceed!

5.6.Can I see a sample?
Yes! We’re happy to send you a sample of an item(s) you’re considering. We send the samples free of charge and in most cases they are yours to keep. Occasionally (for expensive items) we may ask you to return the item so we can keep our prices to you low. Our sample service is intended to help those who are seriously considering an item or are looking for ideas. We reserve the right to refuse to send samples at our discretion (although we don’t usually find the need to!).

5.7.Can I order in quantities smaller or larger than those shown?
Most of the time the minimum quantity shown is the required minimum, although we encourage you to call if your requirements mean you need fewer items so we can offer assistance if possible. If you need to order more than the quantities shown please call 877-446-7746 as additional discounts are available. Remember, you can use our patent-pending ‘Glide’ technology to order ‘in-between’ quantities – so you can order exactly how many you need and save money too!

5.8.Use of Trademarks
If we use artwork you have supplied to imprint your product, you are warranting that you have unrestricted right and authority to use and distribute that artwork.
Guarantees
6.1.Is your ‘On-Time or Free Guarantee’ for real?
Absolutely! If we miss your event because we didn’t ship on the date we agreed with you, your order is FREE. Period.

6.2.How does your price guarantee work?
If you find a lower total price (product, imprinting, art, etc.) for any product we sell let us know within 30 days of your purchase and we’ll refund double the difference in prices.

6.3.What if I’m unhappy with my order?
If you’re unhappy with your order because the product is defective or ‘not as promised’ or the imprint quality isn’t ‘spot on’ just contact your Customer Care Representative and we’ll rerun your order or refund your money. We’ll even pay the shipping to get the problem product returned. We are in this for the long-haul and will work with you to be sure you’re 100% satisfied. Really!

6.4.What if I received more or less than I ordered?
We make every effort to ship the exact quantity ordered.. However, because our products are produced in bulk, extra items are sometimes imprinted to divert possible quality issues. The number of extra pieces varies per order (5-10%), and you will never be charged for extras. In the rare instance that we ship less than your requested quantity, you will only be charged for the pieces you receive.

6.5.What if my shipment is lost in transit?
We guarantee that we will ship your orders on the promised date. In the rare instance when an order is damaged, delayed or lost after it has left our factory, we will make every effort to resolve the situation on your behalf.
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